Check — Smart Check-in & Access

Contactless entry from day one. Check digitizes identity verification, check‑in, and access—reducing queues and improving the guest and resident experience.

What is Check — Smart Check-in & Access?

Check is a fully digital guest journey platform designed for hotels, serviced apartments, and short-stay units. It replaces manual front-desk processes with a seamless, contactless experience—from booking to post-stay feedback.
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Pre-Arrival Verification

Securely collect and verify ID (face/liveness match), confirm booking details, and pre-authorize payment.

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Digital Check-In

Guest completes forms and e-signs policies via link/app; ETA captured and any missing documents uploaded.

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Access & Arrival

Guest completes forms, e-signs policies, and uploads any missing documents.

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Stay Management

In-app support for requests and issues; real-time messaging with staff and status updates.

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Post-Stay Management

One-tap checkout, key deactivation, deposit reconciliation, and automated feedback collection.

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Stay Management

Centralized tools for handling guest requests, services, and communications throughout their stay.

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Digital Keys

Secure mobile or PIN-based keys that give guests easy, contactless access to rooms and facilities.

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Smart Check‑in

A seamless digital process for ID verification, document submission, and fast self check-in.

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Payments

Integrated payment system for deposits, fees, and balances with multiple secure methods.

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PMS & Lock Integrations

Direct integration with Property Management Systems and smart locks for real-time syncing and automation.

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Post‑Stay Management

Automated checkout, deposit reconciliation, feedback collection, and guest follow-ups.

What Real Estate Teams Achieved with Reterra CRM

Discover More from Reterra

Sell smarter and close faster with AI
One app for residents. One console for your team.
Decisions that move your portfolio.
Contactless entry from day one.

Why Teams Choose Check

Less front‑desk load • Faster access • Higher satisfaction • Better security and audit trails